To set up Outreach so that you can properly export your Reach icebreakers you’ll need to spend 5 minutes adding the Reach Message custom field to your Outreach settings.
Make sure to follow these steps:
- Access the Outreach Platform.
- Click the User's initials (avatar) in the bottom left corner of the navigation sidebar.
- Click Prospects option under the System Config section in the Settings panel.
- Add Reach Message to any of the available Custom Field text input fields
- Click Save.